Why Market Online?

May 19th, 2008

Critical Mass Reached: Online Time = TV - According to Google Americans now spend an average 14 hours per week watching TV and an equal 14 hours per week online. Advertisers spend 22% of their advertising on TV and only 6% online. While Internet spending is expect to increase 13.4% in 2008 that will only bring the online percentage up to 7.2%

Online advertising definately takes a little more effort, skill and experience as your company is competing for attention with the other 155 million sites on the Internet. Corporations often need help designing an effective strategy. The online market offers these advantages:

Targeting – It is a fact that advertising to a targeted audience is many times more effective. The online industry is more effective at targeting your investment dollar. In fact most Pay Per Click advertising targets potential customers who are actively looking for a product or service.

Ability to Measure Results – The results of over 75% of your online advertising can easily be measured clearly indicating the effectiveness of the investment. In contrast other media advertising is very difficult to measure giving no clear indication of the results.

Pay Only for Results – While still evolving the Internet is currently driven primarily by search and display advertising. In most search advertising the advertiser only pays when the potential customer actually clicks on their advertisement. Display advertising is more effective building the brand.

Search or Display Ad Marketing – Search marketing has been very successful and has exploded to a $10B industry and is expected to grow to $18B by 2012. Display marketing has been around longer and is currently a $7B industry although it is growing faster with an estimated size of $15B by 2012. Search is currently preferred more often as the captive audience is actively seeking products or services. With that said there are many situations with certain product or services where display advertising is more effective. Display advertising is also more effective at building a brand.

Voyageur Can Help - Voyageur helps our clients strategically manage their online investment in this complex landscape. Give us a call to discuss how we can assist your company in exploiting the online industry more effectively than your competitors.

Barack as Brand

April 17th, 2008

Politics aside, the April 2008 edition of Fast Company had an excellent article on Obama’s BRAND. Here is an excerpt: “Barack Obama is three things you want in a brand,” says Keith Reinhard, chairman emeritus of DDB Worldwide. “New, different, and attractive. That’s as good as it gets.” Obama has his greatest strength among the young, roughly 18 to 29 years old, that advertisers covet, the cohort known as millennials — who will outnumber the baby boomers by 2010. They are black, white, yellow, and various shades of brown, but what they share — new media, online social networks, a distaste for top-down sales pitches — connects them more than traditional barriers, such as ethnicity, divide them.

Read more about Obama’s brand strategies:
http://www.fastcompany.com/magazine/124/the-brand-called-obama.html

Online Marketing Trends in 2008’s Challenging Economy

April 15th, 2008

With 2008 starting off rather slowly, here are some trends to keep in mind as you strategize for your company.

Internet Advertising Continues Strong 2007 Growth of 26%. All other forms of media advertising had small single digit gains while broadcast TV, radio and newspapers actually showed declines - Global Insight

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59.8% Google Growing Search Engine Market Share - According to Comscore. Yahoo’s share fell to 21.3%, Microsoft’s market share was down to 9.4 % and AOL’s was down to 4.8%. The rich are getting richer.

17% Projected Increase for Online Retail Sales - Forrester Research

27% Online Gaming Growth - The addictive nature of online games is now hitting adults and not only kids who grew up playing these games. Only email and shopping are now more popular online activities. The nature of these games creates a highly targeted audience where marketing tie-ins are enormously successful.

Social Networking Marketing Challenges - While still in its infancy and growing fast, the initial results from online marketing at the popular MySpace and Facebook sites has been disappointing. In fact, social networking sites are even experiencing a backlash about the ads that are appearing on their sites causing some subscribers to leave the site. Bottom line: It will take time to learn how to successful market to this captive audience.

Mobile Phone Advertising Growth - The mobile phone advertising market, which is relatively small and still in its infancy, is expected to grow over 1,000% over the next four years. The difficulty advertisers are facing is that it is hard to measure the results of mobile phone advertising. In comparison online advertising has always had the concise measurement advantage over traditional media advertising.

Technology Penetration:
80% of Americans now have a cell phone resulting in slower 7% growth, providers are now targeting higher profit data services.

70% of Personal Computers have broadband Internet resulting in 12% growth

Online Video is Hot

January 28th, 2008

Without a doubt online video is the hottest trend in the online industry. Most web sites now have an online video presence. While Youtube only scratched the service of online video’s potential with free public storage for amatuer video authors, the real action and potenial is in the commercial industry.

The rise of video is a direct result of the increase in inexpensive high speed (broadband) Internet connections which recently passed the 50% mark in the US. The cable companies are currently in the driver seat to deliver high quality video due to their existing infrastructure. Hollywood studios are being careful not to let Apple gain control of this industry in a similar manner that Apple succeeded in the music industry with their Ipod/Itunes combination.

From an online marketing perspective it should be noted that consumers of online video are 47% more likely to click on advertisements which naturally leads to increased purchasing. Online customers are targeted customers while television advertisements are much less effective as they are delivered to a general audience.

Without a doubt online video is here to stay and will only increase in importance over the next few years as the use of online video skyrockets. The real challenge concerning online video is creating video content that is both effective and high quality.

Great Voyageur article, in recent Minnesota Conservation Volunteer

January 10th, 2008

The hard-work of the longest portage [project]; the skill to handle the toughest rapids [technical abilities]; and the willingness to have fun around the fire at the end of the day [we enjoy our work]”… this is the Voyageur story. So when I read a recent article in the Minnesota Conservation Volunteer about the (Eastern) Savanna Portage — a portage that required “real” voyageurs to glop their way through waist-high water while carrying their horribly heavy loads to dry safety for continued trade efforts– I was taken by the lore of it all. The story is made even better for me, as the author (Gus Axelson), is a family friend and “up north” neighbor.

Read the article here:
http://www.dnr.state.mn.us/volunteer/janfeb08/vanishing_footsteps.html

An excerpt: “The east of the portage, for a distance of a mile and a half runs through a tamarack swamp, which was flooded with water, and next to impassable. It is generally considered the worst ‘carrying place’ in the Northwest,” wrote J.G. Norwood, a geologist who surveyed the area in 1848. “And judging from the great number of canoes which lie decaying along this part of it, having been abandoned in consequence of the difficulty experienced in getting them over, its reputation is well deserved.”

Suzanne

Mobile Online Trends

December 11th, 2007

Is 2008 finally going to be the year that mobile marketing takes off? Experts have been predicting this for the last several years and little has changed. Most of us find the thought of having advertisements on our mobile phones revolting. This marketing channel is still too early to exploit although it is important to keep informed as the market potential is huge.

  • This Market is Huge - The market potential is huge as mobile phones have quickly become the most popular electronic device in the world. Targeted marketing professionals love the fact they are instantly aware of your geographical location. To gain some perspective consider there are current 3.3 billion cell phone accounts in the world today a figure equal to half of the world’s population.
  • Limiting Factors - The primary factors limiting mobile marketing growth is the small and non standard phone screens as well as the lack of a fast, reliable connections to the Internet. Gradually these limitations will go away.
  • Google’s Mobile Strategy - Online marketing leader Google is making an attempt to be a major mobile force by making their applications mobile friendly as demonstrated by the Apple IPhone, creating a platform for phone providers to use with their applications, and even going as far to invest millions in owning mobile airwaves. Google has hinted they may provide free airtime to their customers who agree to live with advertising.
  • Navigation is Hot - Navigation or GPS capabilities are currently the hottest thing going in the mobile phone marketplace. 162 million phones now have GPS capabilities or seven times the number of other GPS devices sold. Over 58% of software spending on mobile phones is GPS related or twice as much as downloading music.
  • 2007 Advertising Growth Rates by Media

    December 11th, 2007

    The obvious conclusion is the online industry continues to grow strongly at the expense of traditional media

      Growing


    Internet 27%
    Games 39%

      Declining

    Television (Network only) -5.3%
    Magazines -3.8%
    Newspaper -2.4
    Radio –0.3%

    Ecommerce Industry Trends

    December 11th, 2007

    Due to the changing nature of the Ecommerce industry every business should review their Ecommerce strategy annually to ensure it remains competitive. Here are some recent facts, trends and ideas:

  • Informed Online Customers - Online customers are often informed by having previously researched a product’s features and they also have easy access to price comparison. Consider the following:

    69% Research products online before going to a store to purchase.
    62% Examine peer review of the product before purchasing, having this capability on your site is important.
    39% Compare products features and prices between different online stores.

  • Pickup is Popular - Many online customers like to get their products quick and avoid shipping charges by ordering online and picking up the product. 50% of Circuit City’s online orders are pickup and they enhance this service by having the product available in 24 minutes.
  • Exploit Customer Information Assets - Targeted marketing to existing customers is highly popular and extremely effective, it is your most effective online marketing investment.
  • Improve Service with Live Chat - Several Voyageur customers have enjoyed success with a live chat feature which provides personalize service similar to a store. Review the many features of live chat at the web sites of the popular live chat service providers (www.liverperson.com and www.boldchat.com). Remember live chat provides many benefits yet does require a large time committment.
  • Online Holiday Sales Increase - While brick and mortar sales are expected to only rise 2% this holiday season, on Cyber Monday (The Monday after the Thanksgiving weekend and Black Friday) online shopping increased 21% from last year.
  • Retailers Increase Ecommerce Investment - Retailers continue to increase their investment in online technology by 14% this year.
  • Reliability is Important - Remember that 90% of online shoppers experience some sort of problem causing 40% to abandon their shopping cart
  • 2007 Trends in the Online Advertising Industry

    December 4th, 2007

    The online advertising industry continues to rapidly change which is not surprising considering the growth of the Internet. In relative terms the online marketing industry is still in it’s infancy. Listed below are some recent trends you may find interesting.

    • Search Engine Stats - The average search engine entry is approximately two words while only the top ten results are likely viewed out of any average 600,000 returned results.
    • Display or Banner Advertising Results Declining – An interesting trend over the last year is the continued decline in the effectiveness of display or banner ads. These are the advertisements you see on most web sites which provide free content in exchange for advertising revenue. The negative trend is the decline in the number of people who click on these ads. Banner ads average click through rates, which measures the percentage of people who click on the ads, declined from an already small 0.75% to a dismal 0.2% last year. This decline is due to the surge in new ads on the Internet and the overall growth in quantity of web pages diluting the industry.
    • Search Engine Advertising Remains Strong – The search engine advertising market continues to grow and produce positive results. The word Google has morphed into a verb as search engine advertising has grown to be a $20 billion dollar industry. The search engine advertisement market, consisting of ads positioned on the top and right hand side of all popular search engines, continues to be dominated by Google with a 55% market share, Yahoo with 23% and Microsoft at 12%. Being on the first page of any search engine results for keywords is vital as studies continue to show that 90% of the people searching never make it to the second page. It is also proven that customers are much more likely to search or click on a company’s search ad if they have previously viewed one of the company’s display ads.
    • Spending - Spending for online advertising grew 27% over the last year which from a percentage basis not as rapid as previous years growth which is a sign of a maturing market. Almost all small and medium businesses are increasing their online spending at the expense of traditional media advertising strategies such as the Yellow Pages, magazines, industry events, etc which are declining in sales. This is simply due to the fact that the average person now spends more time online that with any other media option. For example 20% of US household with high speed Internet watch television shows online and in areas with higher speed Internet access such as Hong Kong the figure rises to 60%
    • Targeted Advertising Trend - The most significant recent industry trend is the strategy to move to targeted advertising. Technology can easily measure trends and demographics making which is extremely attractive to advertisers. It is proven that targeted Ads have 100% - 1,000% higher success rates. In a few weeks of tracking your browsing habits these sites probably know you better than your mother does. Facebook, a leading social engine site likely used by your children if they are school aged, is aggressively trying to exploit this trend with a new targeted ad strategy based on the demographic and interests profiles they have of their customers. Consumer or Privacy groups are fighting back by pushing the FTC to enact “Do not track laws”. Where all of this will end up is anyone’s guess but it is sure to shape the industry for the future.

    Welcome to the Voyageur Blog

    December 4th, 2007

    Welcome to Go Good Wind, the new Voyageur Blog. We will use this site to share online technology industry trends with our clients to ensure they are aware of opportunities in the online industry.

    Where did that name come from? Go Good Wind is a traditional French Voyageur song over 300 years old.